1.Refund Eligibility
Refunds are considered on a case-by-case basis and are subject to the specific conditions outlined in this policy.
To be eligible for a refund, users must meet the criteria specified below.
1.1Criteria for Refund
1.1.1Technical Issues: If there is a documented technical issue preventing the user from accessing the game recharge or if the recharge process failed due to a system error.
1.1.2Unauthorized Transactions: In the event of unauthorized transactions on a user's account, daccer.in will investigate and, if confirmed, issue a refund.
1.1.2Service Unavailability: If the online game service is unavailable for an extended period, preventing the user from utilizing the recharge.
2.Refund Request Process
2.1Users must submit a refund request within a specified time frame from the date of the original transaction.
2.2Refund requests should be sent to Chat Support / dacer0404@gmail.com and include the transaction details, a description of the issue, and any supporting documentation.
3.Refund Determination
3.1daccer.in will review each refund request individually.
3.1Refunds are not guaranteed and are at the discretion of daccer.in.
3.2daccer.in may request additional information to process a refund.
4.Refund Method
4.1For any failed transactions, refunds will be made to the daccer.in wallet in Day 0.
4.2Any customer willing to withdraw wallet balance to their Bank Account may contact Chat Support and refund may be made within 1-2 days of working days.
5.Non-Refundable Items
Certain items or services may be non-refundable. This includes, but is not limited to, promotional items, gift cards, or specific game credits.
6.Refund Denial
6.1daccer.in reserves the right to deny refund requests if the user fails to meet the eligibility criteria or if the request is not in accordance with this policy.
6.2Users will be provided with an explanation if their refund request is denied.
7.Policy Changes
daccer.in may update or modify the refund policy at any time. Users will be notified of changes through the platform or via email.
8.Contact Information
For any questions or concerns regarding the refund policy, users can contact daccer.in at Chat Support / dacer0404@gmail.com.
By using daccer.in's platform, you acknowledge that you have read, understood, and agreed to the policy outlined in these refund policy page.